Our full-time programme is carefully designed to guarantee the welfare, safety and happiness of your child during his /her stay. We have pastoral systems and staff in place to make sure this is effective. Our staff to student ratio is excellent and better than the recommendations of The British Council. The ratio varies according to the situation:
Classroom – average 12 students. (Class maximum is 15 students)
Outside visits- students age 7-12 ratio 1:8 age 13-17 ratio 1:12
Afternoon and evening activities - 10 to 15 students per staff.
There is always a staff member sleeping overnight in each accommodaiton area and break times and mealtimes are always very well staffed.
All students have identity cards with their photo and the name and address of the school and all emergency numbers. These must be carried at all times.
There is 24-hour security at the schools including CCTV cameras, alarms and regular security patrols. A safe deposit and banking service is provided and a safe deposit box is provided in every room.
On the first day of arrival, your child will meet the staff and other students and become acquainted with the school and local area. Parents or guardians will be provided with telephone and fax numbers and an email address and the best times to contact their children. A free laundry service is available once during the students’ stay. If students want to do their own laundry then washing and drying machines are available. We have plenty of staff who are first aid trained and the doctor and local hospital are very close to the schools. You are responsible for having proper insurance – especially for your possessions and while losses are thankfully rare, it can be upsetting if you lose something valuable. It is very important that you provide medical and personal insurance details as well as any necessary medical documents and papers when you are booking.
To protect your welfare and the safety of everyone we naturally have a few rules about behaviour and will make these very clear to you when you arrive.
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